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Police Dispatcher

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Please see Special Instructions for more details.


Posting Details

Posting Details

Working Title Police Dispatcher
Position Number 00654A
Department POLICE
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category F Administrative Support (Clerical & Sales)
Job Description

In a high-pressure and high-stress environment, this position manages and prioritizes all emergency and non-emergency calls for service received by the University Police Department. Other duties include making appropriate and accurate entries while tracking movements of Police Officers in Computer Aided Dispatch (CAD) system; operating VCIN/NCIC Computer terminal to provide accurate DMV and VCIN/NCIC checks for Police Officers; monitoring fire, panic, and intrusion alarms; and operating two-way voice radio equipment in compliance with Departmental and FCC directives.

Type of Recruitment
Knowledge, skills and abilities

Demonstrated oral and written communications skills. Demonstrated ability to communicate effectively with members of the department, the university community, and the public. Demonstrated ability to interpret and follow established policies and procedures and to use sound judgment to make appropriate decisions in highly stressful situations. Demonstrated strong multitasking skills. Ability to work independently. Good keyboarding skills. Ability to work independently. Ability to interpret and follow established policies and procedures.

Special licenses, registration or certification

Must have ability to obtain and maintain certification to operate Virginia Criminal Information Network (VCIN) computer system. Must have ability to obtain Commonwealth of Virginia certification as a Police Dispatcher. Valid driver’s license with an insurable driving record.

Education or training

High School diploma or equivalent.

Level and type of experience

Some customer service experience. Some experience working in a law enforcement or security setting. Some experience working in a college setting.

Preferred knowledge, skills, abilities, education, experience, licensure, certification

Certification by the Commonwealth of Virginia as Police Dispatcher. Virginia State Police VCIN certification. Some college preferred.

Conditions of Employment

Must work a rotating shift schedule which includes days, evenings, nights, weekends, and holidays. Some overtime required. Must successfully pass a criminal background investigation. Must obtain VCIN certification within one year of hire.
Considered “essential personnel” for emergency conditions and inclement weather and expected to report to duty during those conditions.

Annual Salary/Hourly Rate Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number S00571
Job Open To General Public
Open Date 12/04/2017
Close Date 01/05/2018
Open Until Filled No
Special Instructions Summary


Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race, color, religion, sex (including pregnancy), national origin, gender, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have experience working in a law enforcement or a security setting?
    • Yes
    • No
  2. * Do you have experience working in a college setting?
    • Yes
    • No

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. Other Document